MUCH MORE THAN A BOT
A UNIQUE EXPERIENCE FOR THE CUSTOMER - AN UNMISSABLE MANAGEMENT TOOL - PROGRAMMABLE, MONITORED AND INTERACTIVE
Our Virtual Humanized Attendant is a solution that assists in the communication of the company with the client in the most natural way possible, so that the user feels that he is talking to a human being.
The user asks questions and the attendant responds taking into account the context and knowledge acquired, giving the user instant access to specific and accurate information.
With the service solution you can integrate with other solutions such as Live Chat or Call Center, web or mobile, integrate with CRM or other systems that provide information.
This integration allows you to save users' queries and then increment them to the database, increasing the extent of your knowledge. All this automatically.
The greatest benefit of the Virtual Humanized Attendant is the ability to provide the user's self-learning and can be used in various business areas, such as: website solutions, chat, helpdesk, call center, e-commerce, e-learning, behaving not only as an attendant, but also as a consultant, a reseller or a teacher.
THE VIRTUAL ATTENDANT WORKS IN VARIOUS AREAS
Bank officer
Marketing
Administration
E-commerce
Telecom/TV
Power Sector
THE VIRTUAL ATTENDER MAKES MANY BENEFITS FOR YOUR BUSINESS, CHECK
Integration
Possibility of total integration with customer database and CRM systems.
Availability
24 hours a day, 7 days a week.
Development
Creation of new specialized jobs, thanks to reduced customer service costs.
Agility in service
Response time for each question up to 3 seconds. Up to 500 responses per minute.
Low cost
No cost increase with fees.
A UNIQUE EXPERIENCE FOR YOUR CLIENT - ALWAYS ACCESSIBLE, QUICK AND AGGRESSIVE
USER EXPERIENCE
• Attendance with humanized avatar
• Communication with various channels: Web, Mobile, Facebook, Cisco Spark, Skype etc.
• Custom communication (Integratable with CRM)
• Answers in voice, text, documentation and videos
